Cancellation Policy

ABOUT BOOKING YOUR NEXT CLASS This course schedule is designed with your convenience in mind, featuring a flexible class schedule that lets you book your next 4 classes all at once or as you go week by week. Each week you'll have 3 different days and 7 time slots to choose from, making it super easy to fit into your busy life. Just log in to your 101 Team Training Course and book the class that works best for you! With a limited number of spots available, be sure to grab your classes as early as you can! And don’t worry, you can always adjust your schedule later—up to 24 hours before your next class—if there’s still a spot open. I’m excited to get started! See you soon! CANCELLATION POLICY 100% Satisfaction Guarantee Full Refund Eligibility: 1. Must attend Week 1 Class 2. Provide written notice no later than 24-hours prior to start of Week 2. Your satisfaction and success are my top priorities! I'm dedicated to creating a fun, safe, and productive learning experience for both you and your furry teammate in every class; my personal promise to both of you! I'm so confident that you and your Pup will thrive in this course that I offer a 100% satisfaction guarantee! If you're not completely happy after Week 1, you can cancel any time before Week 2 for a full refund—no questions asked! Just shoot me an email at KC@101petparenting.com. But, before you decide to drop out, I kindly ask for the chance to work with you to resolve any issues, as your success is my success! Let's communicate and keep the learning journey going! 48-HOUR CANCELLATION NOTICE BEFORE START OF WEEK 1 Full Refund Eligibility: 1. Provide written notice no later than 48-hours prior to your chosen Week 1 start date and time. If for any reason you need to cancel the entire course, to ensure you receive a full refund, please provide written notice at least 48 hours before your scheduled Week 1 start date and time. This helps me offer your spot to a team on the waiting list and keeps things running smoothly since we have limited spots available for each class session. Reach out at KC@101petparenting.com! LESS THAN 48-HOUR CANCELLATION NOTICE BEFORE START OF WEEK 1 Full Refund Eligibility: 1. Provide written notice as soon as possible 2. Can be substituted with a new Pup & Pet Parent team prior to the start of Week 1. Zero Refund Eligibility – Week 2 & Beyond Zero Refund Eligibility – No Shows

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